CSC Receptionist

 

Curriculum Services Center (CSC), 549 N. Stapley Dr.

 

Clerical Test Required at Time of Application

 

Mesa Public Schools is an award-winning district and voted Best Place to Work in Mesa. With over 9,000 employees, we are the largest school district in Arizona. Families have sent generations of students through our schools, as we are the premier educational choice in Arizona.

 

Base Rate:	$16.87
Performance Pay:	Available annually
New hire experience:	1% of the base hourly rate granted for each year of verified like experience (within ten years) beyond the requirement, up to a five-year maximum
New hire education:	1% of the base hourly rate awarded for an AA or higher degree if not required for the position
Class/Calendar:	A12, 10.75 months
Hours:	Full-time (40 hours per week)
FSLA:	Non-Exempt
Benefits:	Vacation, sick leave, holidays, matched retirement, health and life insurance

 

OVERVIEW

This position involves the individual to operate the district switchboard, respond to switchboard and in-person inquiries from students, parents, district personnel, and public, etc., provide requested information and/or refer to appropriate parties, and provide general clerical support to staff as requested.

 

QUALIFICATIONS

• High school education required
• Proficient Spanish verbal and written communication skills required
• Average typing proficiency, with good accuracy; above-average test battery
• Computer proficiency, including use of basic software applications and Cloud-based systems (Word, Excel, email, Google Drive, etc.)
• Ability to operate standard office equipment; knowledge of office procedures
• Ability to effectively communicate (verbal and written); excellent telephone and customer service skills
• Ability to maintain confidentiality, various secure systems and activity logs
• Ability to establish and maintain effective and cooperative professional relationships with the general public and district employees of all levels
• Ability to organize, prioritize and meet deadlines while working with frequent interruptions and minimum supervision
• Ability to take responsibility and exercise good judgment
• Knowledge of Mesa Public Schools departments, policies and procedures helpful

ESSENTIAL DUTIES

• Answer district switchboard and multiline phone system to screen calls, to transfer calls, to respond to inquiries and/or to take messages; serve as receptionist for Curriculum Services Center campus
• Greet students, parents, district personnel, general public and/or representatives from outside agencies upon entering building
• Monitor security cameras near entrances and access to campus lobby
• Be familiar with all building operations and emergency systems and procedures; be prepared to assist in their execution
• Be aware of all events being held in Governing Board room and be prepared to assist if asked to do so by supervisor
• Maintain an orderly workspace; have district information available for selection or distribution
• Regular and on-time attendance required. This is not a remote position.
• Perform other related duties, as assigned, to ensure the efficient and effective functioning of the work unit

MARGINAL DUTIES

• Perform general clerical tasks (typing, copying, mailings, etc.)
• Assist other personnel as may be required for the purpose of supporting them in the completion of their work activities
• Participate in customer service professional learning opportunities, including regular check-ins with supervisor and other district receptionists

 

SUPERVISION

Marketing & Engagement Supervisor, Communications & Engagement

LOCATION

Curriculum Services Center, 549 N. Stapley Dr., Mesa AZ 85203

 

Clerical test administered online: 

Once you submit your application, a link to our on-line test will be emailed to you.

Testing takes approximately 35 minutes. (Data Entry test -10 minutes)

 

Clerical Test required for this position:

Application is considered incomplete and will not be eligible for consideration if clerical test results are not on file with Human Resources by closing date.

 

AN EQUAL OPPORTUNITY ORGANIZATION: The district does not discriminate on the basis of race, color, ethnicity, national origin, religion, sex or gender, sexual orientation, disability, age or marital status.