Work Order Clerk
Operations – 555 S Lewis
Mesa Public Schools is an award-winning district and voted Best Place to Work in Mesa. With over 9,000 employees, we are the largest school district in Arizona. Families have sent generations of students through our schools, as we are the premier educational choice in Arizona.
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Base Rate:
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$17.53
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Performance Pay:
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Available annually
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New hire experience:
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1% of the base hourly rate granted for each year of verified like experience (within ten years) beyond the requirement, up to a ten-year maximum
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New hire education:
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1% of the base hourly rate awarded for an AA or higher degree if not required for the position
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Class/Calendar:
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A13, 12 months
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Hours:
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Full-time (40 hours per week)
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FSLA:
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Non-Exempt
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Benefits:
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Vacation, sick leave, holidays, matched retirement, health and life insurance
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OVERVIEW
To maintain the daily operations of the Work Request Distribution Center to ensure distribution of information in an accurate and timely manner.
QUALIFICATIONS
- High School education or equivalent
- Moderate proficiency in typing, with good accuracy; above average test battery
- Office experience and ability to operate general office equipment
- Knowledge of facility maintenance organizations including materials, parts and equipment helpful
- Computer proficiency to include use of basic software applications (Word, Excel, etc)
- Ability to route and schedule maintenance personnel according to priority of need, efficiency and work location; to make decisions without close supervision
- Ability to function in an office setting utilizing judgment in critical situations with accuracy and tact
- Ability and willingness to operate two-way radio equipment with clear voice presence for radio and telephone communication
- Ability to organize, prioritize and meet deadlines with minimum supervision; and to work under pressure with constant interruptions
- Ability to communicate effectively (verbal and written) and to establish and to maintain effective and cooperative working relationships
DUTIES AND RESPONSIBILITIES:
- Maintain daily operation of the Work Request Distribution Center to ensure distribution of information in an accurate and timely manner
- Receive emergency work requests via telephone and input using computerized system
- Input work orders, received and completed in computerized system
- Determine what shop(s) should respond to emergency requests
- Dispatch craftsmen according to prioritized needs of requests
- Alter prior approved and scheduled work assignments when necessary
- Notify operations supervisors of district emergencies requiring their attention
- Act as point of contact for district personnel to advise and to provide assistance regarding the Operations Work Request Form
- Willingness to work various shifts as assigned including overtime when needed
- Perform other related duties, as assigned, to ensure the efficient and effective functioning of the work unit
- Regular and on-time attendance required
ADDITIONAL DUTIES
- Receive and screen messages for Operations Directors
- Monitor work requests and calculate and record labor and material costs for Preventive Maintenance Program, vandalism and storm damage reports
- Assist other personnel as may be required for the purpose of supporting them in the completion of their work activities
Supervision
Director, Operations
AN EQUAL OPPORTUNITY ORGANIZATION: The district does not discriminate on the basis of race, color, ethnicity, national origin, religion, sex or gender, sexual orientation, disability, age or marital status.
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